Terms and Conditions myr99

1 Acceptance of Terms

By accessing, browsing, or using any part of the myr99 platform — whether through a web browser, mobile app, or any other device — you confirm that you have read, understood, and agree to be bound by all Terms and Conditions set out in this document, along with the Privacy Policy and all other policies published on myr99.org.

If you do not agree with any part of these Terms and Conditions, you must immediately stop using the myr99 platform. Continued use of the platform following any amendments to the terms will be considered full and unconditional acceptance of the updated terms.

2 Eligibility & Registration

To register and use myr99's services, you must fully meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration and while using the platform.
• Acting solely on your own behalf and not on behalf of any business entity or third party.
• Not located in a region or jurisdiction where online gaming activities are prohibited by law.
• Has never had an account terminated at myr99 for a previous breach of terms.
• Having full legal capacity to enter into a binding agreement.

During registration, you are required to provide accurate, current, and complete information. myr99 reserves the right to verify your identity at any time through the Know Your Customer (KYC) process. Failure to submit the requested verification documents within the specified timeframe may result in a temporary account suspension until verification is complete.

3 User Account

Each user is only permitted to register and maintain one account only on the myr99 platform. Holding multiple accounts, whether using the same or different personal information, constitutes a serious breach of these Terms and Conditions.

You are fully responsible for:

• Keep your account username and password strictly confidential at all times.
• Ensuring no other individual uses your account without authorization.
• Notify myr99 immediately if you suspect unauthorized access to your account.
• Ensuring your account profile information is always accurate and up to date.

Myr99 will not be held liable for any financial loss or damage resulting from your failure to safeguard your account credentials. All activities carried out through your account are considered to have been performed by you, unless you have reported loss of account access to our support team beforehand.

4 Deposit & Withdrawal

Myr99 supports a variety of payment methods suited for Malaysia users, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and USDT. All financial transactions are processed through secure and verified payment channels.

Deposit: The minimum deposit amount is MYR 30 per transaction. Deposits are processed automatically and are typically credited to your game account within minutes after payment is confirmed by the payment provider.

Withdrawal: The minimum withdrawal amount is MYR 50. All withdrawal requests are subject to standard security checks and verification. For withdrawals exceeding certain amounts, additional verification documents may be required before the fund transfer is approved.

• Withdrawals may only be made to a bank account registered in your own name — transfers to third parties are not permitted.
• Myr99 does not charge any deposit processing fees. However, your bank or digital wallet provider may apply their own charges.
• Any transaction suspected of involving fraud or money laundering will be frozen immediately and reported to the relevant authorities.
• Withdrawals of funds linked to bonuses that have not yet met the rollover requirement will not be approved until those requirements are fully satisfied.

5 Bonus & Promotions

Myr99 offers a wide range of bonuses and promotions for both new and existing members. All offers are subject to specific terms and conditions stated alongside each promotion. The general terms applicable to all bonuses are as follows:

• Each bonus is subject to a rollover requirement that must be fulfilled before any withdrawal is permitted.
• The welcome bonus is only available to new members making their first deposit and may only be claimed once.
• Myr99 reserves the right to withdraw or modify any promotional offer at any time without prior notice.
• Bonus abuse — including but not limited to using multiple accounts to claim bonuses — will result in bonus cancellation and account termination.
• Bonuses cannot be transferred between accounts or converted directly to cash without meeting the rollover requirements.
• In the event of a conflict between a promotional offer and these General Terms, the General Terms shall prevail unless explicitly stated otherwise in the relevant promotion's terms.

6 Game Rules

All games offered on the myr99 platform are operated by licensed game providers using independently verified and audited Random Number Generator (RNG) systems. This ensures that every game outcome is truly random and cannot be manipulated by any party.

Users agree to comply with the specific rules of each game played. In the event of a dispute regarding a game outcome, the myr99 system's decision is final and binding. myr99 server logs are the official record for all gaming activity and transactions.

Myr99 reserves the right to void bets or cancel wins under the following circumstances:

• Technical errors or system disruptions occurring while a game is in progress.
• There is substantial evidence that the user is using unauthorized automation software, bots, or other prohibited tools.
• The game provider detects and confirms that an error occurred during gameplay that affected the outcome of a match.

7 Prohibitions & Restrictions

Users of the myr99 platform are strictly prohibited from engaging in the following activities:

• Registering more than one account or providing false information during registration.
• Using automation software, bots, scripts, or any technology that simulates human actions in games.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting bugs or errors in the system for financial gain.
• Using the myr99 platform for money laundering or any other illegal activity.
• Harassing, threatening, or abusing customer support staff or other users.
• Channeling third-party funds through your own account.

8 Intellectual Property

All content on the myr99 platform — including but not limited to logos, brand names, graphics, interface designs, text, software, and source code — is the exclusive property of myr99 or our licensed partners and is protected by copyright, trademark, and intellectual property laws in force in Malaysia.

Users are not permitted to reproduce, copy, distribute, modify, publicly display, or exploit any content on the myr99 platform without prior written consent from myr99 management. Unauthorized use of myr99 content may result in civil and criminal legal action.

9 Liability Limits

To the extent permitted by applicable Malaysian law, myr99 shall not be liable for any indirect, consequential, special, punitive, or exemplary damages — including loss of profits, loss of data, or business interruption — arising from the use of or inability to use our platform.

Myr99 is also not liable for:

• Service disruptions caused by factors beyond our control, including internet connectivity issues, power outages, or third-party service provider failures.
• Losses resulting from unauthorized access to your account due to your own negligence in safeguarding your login credentials.
• Differences in gaming experience caused by the user's device limitations or internet connection.

Myr99 strives to keep the platform running without interruption; however, we cannot guarantee uninterrupted service at all times due to periodic maintenance requirements and the possibility of unforeseen technical issues.

10 Account Termination

Users may request to close their account at any time by contacting the myr99 customer support team via LiveChat or email. Before closure, any eligible remaining balance will be transferred to your registered bank account once all withdrawal conditions have been met.

Myr99 reserves the right to suspend or terminate any user's account without prior notice under the following circumstances:

• Breaching any provision of these Terms and Conditions.
• The user provided false or misleading information during registration or the KYC process.
• Suspicious or fraudulent activity has been detected on the account.
• Legal compliance requirements or directives from relevant authorities.

In the event of termination due to a violation, myr99 reserves the right to forfeit all account balances, including any winnings associated with the fraudulent activity in question.

11 Privacy Policy

Use of the myr99 platform is also subject to our Privacy Policy, which forms part of this agreement. The Privacy Policy details how myr99 collects, uses, stores, and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010.

By registering and using the myr99 platform, you consent to the processing of your personal data as described in our Privacy Policy. You have the right to access, update, or request deletion of your personal information at any time by contacting our support team.

For full details on how we handle your personal data, please refer to myr99 Privacy Policy.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of myr99's services, our customer support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via:

• LiveChat: Available directly within the myr99 platform — the fastest way to get immediate assistance.
• Email: [email protected] — for detailed inquiries that require a written response.

Our LiveChat response time is typically under three minutes. For email inquiries, we aim to respond within 24 business hours. Our team communicates in both Malay and English for your convenience.